In any community centered around language learning and exchange, it's natural that we’ll occasionally run into miscommunications—even among those of us with the best intentions. I recently had an interaction with someone on Journaly that left me reflecting on how easily intentions can be misunderstood, and how important it is to respond with respect.
When we share writing and give or receive suggestions, it’s easy to misread tone or interpret markup as criticism—even when it's not meant that way. Sometimes, a suggestion meant to offer an alternate phrasing might be received as a correction or even a rejection of the original. And when we're proud of what we've written, especially in a second (or third!) language, we might feel especially sensitive to any change.
This post is for anyone who has ever:
- felt discouraged after receiving a suggestion that didn’t quite land,
- had their well-intentioned feedback taken the wrong way,
- or found themselves in a tense exchange and walked away feeling misunderstood.
Here are a few things I’ve found helpful in managing these moments:
1. Assume goodwill
Most people on platforms like this are here to help. If someone gives feedback, assume they’re offering it in a spirit of support, unless proven otherwise. Likewise, if someone doesn’t like your suggestion, that’s okay—it’s not personal. Style and tone are subjective.
2. Clarify intentions early
If you’re offering suggestions, consider adding a simple phrase like “Just an alternative wording suggestion!” or “Not a correction—just another option.” That one line can defuse a lot of potential tension.
3. Reframe feedback as a menu, not a mandate
Feedback is like a menu of possible edits. You’re free to accept, reject, or adapt what’s offered. There's no need to feel obligated—or offended.
4. When things escalate, step back
If someone reacts strongly or misinterprets your intentions, it’s okay to step back instead of continuing the exchange. Not every misunderstanding needs to be “fixed.” Sometimes, choosing silence is a form of grace.
5. Respect is non-negotiable
We’re all learners. Everyone deserves to be treated with respect. If someone reacts with hostility, try not to mirror that energy. Take the high road—it clears your conscience and preserves the tone of the community.
I’m sharing this in case others have had similar moments that linger in their minds longer than they should. Language learning is hard. Communication is complex. But communities like this work best when we’re generous—with our words, our interpretations, and our patience.
I like making mistakes and I really don't care how many I make because I can learn something from them. I'm sure I'm making the exact same ones over and over again. Thank you so much for correcting mine. I do appreciate what you are doing with lots of patience.
I always told my students not to be afraid of making mistakes because making them was a good way to learn. I don’t think you make the same mistakes over and over. You’re very receptive to considering suggestions and corrections. I enjoy helping others learn and use English.
Thank you so much!